Sunday, March 1, 2015

Survey Says....

My airline wants to know how a recent flight I took went.  One question on the survey asked: "What emotion best describes how you felt when your trip ended?" My  options were: "Delighted; Appreciated; Pleased; Content; Relieved; Indifferent; Disappointed; Hurried; Frustrated; Neglected; Angered; or Other (please specify)."

Note the conspicuous absence of  "All of the Above," as a choice. 

A single, one-word answer wasn't easy for someone who brings a multi-dimensional emotional state to the table. When this particular flight ended I felt:

Delighted - I was on my way to hang out with two of my favorite people!

Appreciated  - Talk about the "friendly skies." We passengers gratuitously smiled at one another, loudly but warmly forgiving any accidental trespasses. Flying to a city located in the Southeast or Midwest usually involves a whole different caliber of personalities. 

Pleased - At one point, I looked down at my rings, which led to glancing down at the rest of what I wore. I really hit it out of the ballpark with the ensemble I'd thrown on that morning. Five stars. 

Content - Understatement, understatement, understatement. 

Relieved - Still couldn't believe I didn't end up missing this flight, given how late I'd woken up and the amount of unexpected cross-town traffic. 

Indifferent - "What was with the pilot first announcing the local temperature in Celsius degrees, before slowly translating it into Fahrenheit? " I thought, before eventually shrugging it off and thinking, "Whatever," as I continued checking myself out.  

Disappointed - We landed 15 minutes too soon for my liking. I didn't get to finish another chapter of my book.

Hurried - When I first looked up after gathering all of my stuff on the way out, I was the last passenger in the cabin. Everyone else seemed long gone. 

Frustrated - This plane was too small to haul my second carry-on item into the cabin with me, so I had to pass it over to a baggage handler on the jetbridge. On one of the last flights I took, a flight attendant-in-training told me about the opening minutes of one of the last flights she took - the door to the baggage compartment under the plane hadn't been properly locked, and the pilot turned around to head back to the airport, once he realized that passengers' luggage had been falling out of the plane and into the ocean. 

Neglected - Another round of seltzer would have been nice.  

Angered - Of course, the second-least-likable passenger sat in my row. She cut in front of me, no acknowledgment, after we both stood up to stretch and head out.

But since I could select only one answer, I chose "Other" and specified Hungry.

5 comments:

  1. I would have checked relieved. And I was delighted to hang out with you too!

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  2. That's a multi-dimensional emotional state, alright. I feel so robotic all of a sudden.

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  3. I especially love the part about the pilot's heading back because the passengers' luggage was falling into the ocean. "Frustrated" plus a few other words are called for!

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  4. I really need to know what kind of fruit you would be.

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